Conversational AI

Your customers have questions at 3am.
olivia has answers.

Olivia Connect puts intelligent agents on WhatsApp, Telegram, Instagram, Facebook, and beyond. 95 languages. Infinite memory. Natural conversations that resolve issues, book appointments, and close deals. Around the clock.

O
Olivia Agent
● Online
Hi, I need to change my delivery address for order #4521
Of course! I found your order. It's currently scheduled for delivery tomorrow between 2-4pm. What's your new delivery address?
42 Park Lane, London, SW1A 1AA
Updated! Your order #4521 will now be delivered to 42 Park Lane, London SW1A 1AA. Same time window: tomorrow 2-4pm. Anything else I can help with?
That's perfect, thank you!

Meet customers on every
platform they use.

WhatsApp

The world's most popular messaging platform. 2B+ users. Your agent works through WhatsApp Business API. Verified, encrypted, and trusted.

Live

Telegram

Full Telegram Mini App integration. Your agent lives inside Telegram as a bot and a Mini App. Perfect for Web3 communities and tech-savvy audiences.

Live

Web Chat

Embed a chat widget on your website in one line of code. Matches your brand, handles conversations, and integrates with your existing stack.

Live

Facebook

Messenger integration for direct customer conversations. Automated responses, lead capture, and seamless handoff to your team.

Live

Instagram

DM automation for customer enquiries, product questions, and sales conversations. Your AI agent handles Instagram just like a team member.

Live

Email

Intelligent email responses that understand context, categorise enquiries, and draft replies in your brand voice. Connect any email inbox.

Coming soon

Monitor every conversation
in real time.

Track engagement, leads, and resolution rates across all channels from your centralised dashboard.

Analytics Dashboard
Total Conversations
0
+23% from last week
Engaged Sessions
0
+18% from last week
Leads Captured
0
+31% from last week
Resolution Rate
80.3%
+5% from last week
0
Businesses connected
0
Daily interactions
0
Languages supported
0
Resolved without humans

Beyond chatbots.
Intelligent agents.

Infinite memory

Your agent remembers every previous conversation. It picks up where you left off. Full context, always.

Emotional intelligence

Detects frustration, excitement, or confusion in real-time. Adapts its tone and escalates when the moment calls for a human touch.

Human escalation

Knows when to hand off to a human. Passes full context so your team is ready from the first second.

95 languages

Responds in the customer's language automatically. One agent for every market, every timezone.

Real-time dashboard

See every conversation, resolution rate, response time, and customer satisfaction score. Live, as it happens.

Brand-safe guardrails

Set exactly what your agent says and how it says it. Compliance-safe, brand-consistent, always on-script.

Agents that learn,
respond, and convert.

Train agents on your knowledge base and brand voice. They learn from every conversation, capture leads automatically, and hand off to humans when needed.

Train on your knowledge base and brand voice
Support 45 languages for global reach
Capture leads automatically with intelligent forms
Learn from every conversation to improve over time
1

Upload knowledge

Docs, FAQs, product catalogues, and brand guidelines.

2

Configure behaviour

Set tone, response rules, escalation triggers, and guardrails.

3

Choose channels

WhatsApp, Telegram, Instagram, Web Chat, Email, or all of them.

4

Go live

Deploy in one click. Monitor, iterate, improve in real-time.

Plug into your stack.

Connect with the platforms and tools you already use.

WhatsApp Business
~95% open rate • 2s avg response
Instagram
~78% engagement • 24/7 coverage
Facebook Messenger
~80% read rate • Instant replies
Telegram Bot API
~92% delivery • Rich media
Custom Webhooks
Real-time events • <100ms latency
CRM Platforms
Auto-sync leads • Zero manual entry

Your customers are on messaging.
Your AI should be too.

Set up your first Olivia Connect agent in minutes. Free to start, scale as you grow.

Start for free