Enterprise AI

Your customer operations running themselves.

Olivia deploys intelligent agents that understand your business. Sales, support, scheduling, and qualification. Custom-built, live in two weeks, improving every day.

Get a demo → See case studies ↓
Certified by
NVIDIA
Google Cloud
AWS
Microsoft
Meta
Azure AI Foundry
NVIDIA
Google Cloud
AWS
Microsoft
Meta
Azure AI Foundry
Trusted by
DPD
Amplifon
Aria Resorts
MyClaim Group
A-ONE
Trents
DPD
Amplifon
Aria Resorts
MyClaim Group
A-ONE
Trents
Solutions

What our agents do
across departments.

Every agent is trained on your data, speaks in your brand voice, and follows your business rules. Five core solutions, one platform.

AI agents that engage prospects 24/7, qualify leads with intelligent questions, and route high-intent opportunities to your team with full context. Every conversation becomes pipeline.

Key capabilities

  • Lead qualification & scoring
  • Meeting booking & calendar sync
  • Dormant lead reactivation
  • CRM integration & pipeline sync
O
Sales Agent

First-line support across every channel. Agents that resolve issues, answer questions, and escalate smartly. Trained on your docs, FAQs, and conversation history.

Key capabilities

  • 24/7 automated responses
  • Ticket creation & routing
  • Knowledge base integration
  • Smart escalation to humans
O
Support Agent

Automated appointment booking, follow-up sequences, and calendar coordination. Agents that manage your diary, confirm attendees, and keep your pipeline flowing. All hands-free.

Key capabilities

  • Calendar sync & availability checks
  • Automated reminders & follow-ups
  • Multi-timezone support
  • Rescheduling & cancellation handling
O
Scheduling Agent

Intelligent lead scoring and routing. Agents that ask the right questions, assess intent, and send qualified opportunities to the right team member with full context and conversation history.

Key capabilities

  • Intent scoring & classification
  • Custom qualification criteria
  • Automatic routing rules
  • Full conversation context handoff
O
Qualification Agent

An AI intelligence layer for your ATS. Natural language candidate search, pre-extracted insights, and location-aware matching. Your recruiters find the right people in seconds, not hours.

Key capabilities

  • ATS integration (Vincere, Bullhorn, JobAdder)
  • Natural language candidate search
  • Pre-extracted candidate intelligence
  • Location & commute analysis
O
Recruitment Agent
Knowledge Behavior Actions Insights
45+ Languages· Multi-Channel· Real-Time Analytics· GDPR Compliant
Case studies

Real companies.
Real results.

Every deployment is different. Here's what happened when these organisations put Olivia to work.

DPD

Sales & Marketing · Logistics
£248K
Monthly recurring revenue generated
0
Dormant leads re-activated
12 mo
Of idle data brought back to life

Challenge

Old leads and customer data sitting idle for up to 12 months. Teams too stretched for manual re-engagement. Valuable customers who had previously shown buying intent, waiting to be reactivated.

Solution

Olivia agents automatically contacted old customers up to 12 months out, qualified their interest through intelligent conversation, and booked meetings directly into account managers' diaries. Full context and GDPR-compliant audit trails included.

Results

£248K in annualised business per month. Dormant enquiries turned into warm, qualified opportunities. Sales team freed to focus on closing instead of chasing.

"We took a compliance-first approach. GDPR, secure data handling, and transparent audit trails were in place before a single message was sent."

- Nick Carlile, Director, Olivia AI

MyClaim Group

Customer Service · Legal / Claims
100K+
Emails managed monthly
0
Backlog cleared in weeks
95%
Resolved fully by AI

Challenge

A 30,000+ email backlog in a regulated industry. Compliance requirements meant every response needed to meet legal standards. Staff stretched thin between following up on old cases and handling new casework.

Solution

Automated re-engagement from the backlog with compliance-standard responses. Automatic intent qualification sorted cases by urgency. Complex cases escalated instantly to human staff. Full CRM sync kept everything tracked.

Results

30K+ backlog cleared within weeks. Compliance maintained throughout. Complex cases surfaced instantly and routed to the right person. Staff capacity freed for high-value work. Improved customer experience across the board.

"We aligned with governance requirements before building the secure CRM integration. Compliance was the foundation from day one."

- Nick Carlile, Director, Olivia AI

A-ONE

Business Operations · HR
0
Dormant leads re-engaged
48hr → 5min
Response time reduction
0
Additional headcount needed

Challenge

Thousands of dormant leads going cold. Manual processes consuming team time with inconsistent follow-ups. Pressure to scale operations while keeping headcount and costs steady.

Solution

Automated re-engagement via email and SMS with intelligent qualification logic. Hot leads routed directly to sales. Meeting booking built in. Real-time analytics dashboard tracking every touchpoint.

Results

10,000 dormant leads re-engaged automatically. Response time collapsed from 48 hours to under 5 minutes. Consistent cross-channel follow-ups using the existing team.

Trents

Customer Service · Automotive Parts
1000s
Enquiries handled instantly
24hr → sec
Response time reduction
↑
Customer satisfaction & conversion

Challenge

Thousands of parts compatibility enquiries taking up to 24 hours to respond to manually. A large, complex inventory database. High inbound volumes overwhelming the support team.

Solution

Real-time AI inventory checks for part compatibility. Number plate-based instant verification so customers get answers in seconds. Complex cases flagged for human review. Automated multi-channel responses across platforms.

Results

Thousands of enquiries handled instantly, around the clock. Response times dropped from 24 hours to seconds. Higher customer satisfaction and conversion rates across the board.

NVIDIA Inception Member

Olivia joined the NVIDIA Inception programme in June 2024. Gaining access to co-marketing support, NVIDIA AI experts, preferential cloud pricing, and VC introductions. Building on NVIDIA infrastructure from day one.

Since June 2024 AI Infrastructure Cloud Credits

Amplifon

The world's leading hearing care company deployed Olivia to handle appointment scheduling, product queries, and patient follow-ups. Creating a seamless, always-on support experience.

Healthcare Patient Engagement

Aria Resorts

A luxury resort chain using Olivia agents to handle booking enquiries, upsell experiences, and provide guest concierge services across WhatsApp and web.

Hospitality Booking & Concierge
Security & Compliance

Enterprise-grade.
By default.

Your data stays yours. We don't use client data to train other models. Every deployment includes dedicated infrastructure.

SOC 2 Type II

Independently audited security controls. Your data encrypted at rest and in transit with AES-256.

GDPR & HIPAA

Built-in compliance for healthcare, financial, and European data residency requirements. Industry-specific guardrails from day one.

Data sovereignty

Data never leaves your region. Dedicated infrastructure with full isolation. You own everything. We never train on your information.

How we work

From brief to live agent
in weeks.

Discovery call

We learn your business, your customers, and your pain points. No lengthy RFPs. Just a conversation about what you need.

Build & train

We ingest your knowledge base, set up guardrails, and train agents on your specific use cases. You review and refine.

Deploy & optimise

Go live on your channels. We monitor performance, iterate on responses, and continuously improve. Your agents get smarter every week.

0
Businesses powered
85%
Faster response times
60%
Queries fully automated
FAQ

Common questions.

How long does it take to deploy an enterprise agent? +
Typically 2-6 weeks from kickoff to live deployment, depending on complexity. Simple support agents can be live in under 2 weeks. Multi-agent workflows with CRM integrations take closer to 6 weeks. We move fast because our platform handles the infrastructure. We focus on training agents on your specific data.
What makes Olivia different from other AI chatbot providers? +
Three things: (1) Our agents communicate with each other through APIs, creating genuine multi-agent workflows that share context in real-time. (2) We've been building on OpenAI since 2019, with six years of production experience. (3) Every interaction is verifiable on-chain, giving you an audit trail that traditional providers can't offer.
What channels can agents be deployed to? +
WhatsApp, Telegram, Instagram, Facebook Messenger, web chat, and email. One agent, multiple channels. You configure it once and deploy everywhere. Your customers get the same quality experience regardless of where they reach out.
Is there a self-serve option? +
Yes. Our Agent Builder lets anyone create and deploy an AI agent in under 3 minutes. Completely code-free. You only pay for what you use. For larger organisations that need custom integrations, dedicated support, and SLA guarantees, our enterprise tier includes everything managed.
How do you handle data security and privacy? +
Your data stays yours. Client data is exclusively yours and is used only for your agents. Enterprise deployments include dedicated infrastructure, encrypted data at rest and in transit, and compliance support for GDPR and industry-specific regulations. We're happy to go through your security review process.

Ready to see what AI agents
can do for your organisation?

Book a 30-minute strategy call. We'll show you exactly how Olivia would work for your specific use case.

Book a strategy call →