Last updated: 7 October 2025
Last updated: 7 October 2025
These Terms of Service govern your use of the website located at https://olivianetwork.ai and any related services provided by Olivia AI Ltd.
By accessing https://olivianetwork.ai, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by Olivia AI Ltd.
We, Olivia AI Ltd, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.
These Terms of Service were last updated on 7 October 2025.
By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:
The intellectual property in the materials contained in this website are owned by or licensed to Olivia AI Ltd and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.
This constitutes the grant of a license, not a transfer of title. This license shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by Olivia AI Ltd at any time.
When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our service.
You are responsible for safeguarding the password that you use to access the service and for any activities or actions under your password, whether your password is with our service or a third-party service.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorised use of your account.
Some parts of our service are billed on a subscription basis. You will be billed in advance on a recurring and periodic basis (such as monthly or annually). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a subscription.
At the end of each billing cycle, your subscription will automatically renew under the exact same conditions unless you cancel it or Olivia AI Ltd cancels it. You may cancel your subscription renewal either through your online account management page or by contacting our customer support team.
A valid payment method, including credit card or PayPal, is required to process the payment for your subscription. You shall provide Olivia AI Ltd with accurate and complete billing information including full name, address, state, zip code, telephone number, and valid payment method information.
We offer a 30-day money-back guarantee on annual subscriptions. If you are not satisfied with our services, you may request a full refund within 30 days of your initial purchase. After 30 days, no refund requests will be entertained.
For monthly subscriptions, refunds are handled on a case-by-case basis. Please contact our support team to discuss your specific situation.
While we strive to provide reliable AI services, we acknowledge that artificial intelligence technologies have limitations. Our AI services are provided as tools to assist your business operations and should not be relied upon as the sole basis for critical business decisions.
We do not guarantee that our AI services will be error-free, uninterrupted, or free from vulnerabilities. You acknowledge that the accuracy and effectiveness of AI-generated content may vary.
By using our services, you acknowledge that data you provide may be used to improve and train our AI models, subject to our Privacy Policy. We will not use your confidential business information for training purposes without your explicit consent.
You retain all rights to your data and content. We claim no ownership over any content you submit through our services.
Our website and the materials on our website are provided on an 'as is' basis. To the extent permitted by law, Olivia AI Ltd makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.
In no event shall Olivia AI Ltd or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this website or the materials on this website, even if Olivia AI Ltd or an authorised representative has been notified, orally or in writing, of the possibility of such damage.
In the context of this agreement, "consequential loss" includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.
Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
Our total liability to you for all claims arising from or related to these Terms or our services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.
The materials appearing on our website are not comprehensive and are for general information purposes only. Olivia AI Ltd does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.
AI-generated content and recommendations should be reviewed and validated by qualified professionals before implementation in critical business processes.
Olivia AI Ltd has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval or control by Olivia AI Ltd of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.
We understand that you may share confidential business information with us. We commit to maintaining the confidentiality of your data and will not disclose it to third parties except as required by law or as outlined in our Privacy Policy.
We may suspend or terminate your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.
Upon termination, you must cease all use of our services. You may terminate your account at any time by contacting our support team. Upon termination, your right to use the service will immediately cease.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
You agree to indemnify, defend and hold harmless Olivia AI Ltd and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.
These Terms of Service are governed by and construed in accordance with the laws of the British Virgin Islands. You irrevocably submit to the exclusive jurisdiction of the courts of the British Virgin Islands.
In the event of any dispute arising out of or relating to these Terms, the parties agree to first attempt to resolve the dispute through good faith negotiations. If the dispute cannot be resolved through negotiations, the parties agree to mediation before pursuing litigation.
Company: Olivia AI Ltd (Incorporated in the British Virgin Islands)
Company Number: 2170737
Email: hello@olivianetwork.ai
Address: 2nd Floor, Ellen L. Skelton Building, Fishers Lane, Road Town, Tortola, British Virgin Islands, VG1110